PDA

View Full Version : Unable to get started


dwarrissuk
04-12-2011, 11:46 AM
Everytime i download the software, just when i click launch, this pops up (attached)
i've tried downloading
http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=a5c84275-3b97-4ab7-a40d-3802b2af5fc2
and rebooted laptop but still no joy.
Please help :confused:

Zandry
04-12-2011, 12:05 PM
I think the most likely cause is that you don't have Arial.ttf installed in your C:\Windows\Fonts, or that is the only way I have seen this error before

Here is a package of all the arial fonts you can unzip to that directory:
http://www.tablescanturbo.com/stuff/arials.zip

If that doesn't help send me a message on AIM/etc and we can do a teamviewer session to figure it out

AIM: ZandryTST
MSN: zandry@tablescanturbo.com
ICQ: 571846001
Skype: ZandryTST