View Full Version : Cannot update
Getting error message "The setup files are corrupted. Please obtain a new copy of the program" trying to run both update and full install packages.
Tested on XP and 2003
04-20-2011, 05:34 AM
I can confirm that neither the setup nor the update are actually corrupt, as many people have downloaded the update today and I have just tested it again to make sure :)
If you search google for this error, it seems to be a very common problem which can happen on some people's computer:
I'd be happy to try and help on teamviewer if you want to message me on AIM/MSN/ICQ/Skype
Some suggestions I have from reading google
1) Are you downloading the file to your computer, then running it (right click - save as)? Or just clicking the exe in your browser and then choosing "Open"
2) This link has a good explanation of a possible cause and fix for this problem: http://brucewagner.wordpress.com/2006/12/15/the-setup-files-are-corrupted-please-obtain-a-new-copy-of-the-program/
3) You may also want to try downloading it using a different browser if the above link's suggestion doesn't work.
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